Success through analysing your visitors.

Count visitors and passers-by. Understand their behaviour and demographics. Optimise performance.

The Retail Factory has been a European expert in footfall intelligence for more than 10 years. We help organisations make data-driven decisions by counting visitors and analysing their behaviour. Thanks to high-quality European technologies and hardware with innovative AI algorithms, combined with an accurate, personalised data portal, we collect and analyse 24/7 microdata on visitor flows and location performance, with up to 99% accuracy.

From the number of passers-by and visitors to behaviours and demographic data: we turn raw data into concrete insights, advice and guidance. This way, you optimise your location's performance and increase the impact of every decision.

Curious about what we can do for you? Contact us or discover what we can do for your market segment. From smart offices and shopping centres to stores, cities and municipalities.

Some of our partnerships.

Visitor behaviour & location performance, our passion.

We have our in-house developed hardware and software solutions, which process visitor data directly and anonymously.

Using advanced technologies, including WiFi scanners and optical 3D, dome and ANPR sensors, we collect accurate data: from counting customers and visitors to in-depth analyses of their behaviour. In addition, our systems are enriched with innovative AI algorithms and offer full API integration for seamless connections with other systems.

This way, we always stay up to date and can offer you the most current insights.

The latest technologies

Careful data collection

Systems that help you optimise

Illustratie bij dienst of marktsegment van The Retail Factory.

Ervaringen die spreken.

Discover how we make a difference in the retail world, through the eyes of our partners.

"Thanks to The Retail Factory's innovative solution, we gain valuable insights into visitor flows in the city, allowing us to track trends and evaluate the effectiveness of our actions and events. The next step is combining these insights with additional data, such as mobility and parking data, to get an even more complete picture and further optimise our city."
halle

Heleen Van Bellingen

Innovation Expert
City of Halle

"Thanks to The Retail Factory, we can see exactly how customers move in and around the store — completely anonymously — which is highly valuable data for us, as it allows us to respond much better to customer behaviour."
pink gellac

Kirsten de Ruiter

Retail Manager
Pink Gellac

"Thanks to The Retail Factory's footfall intelligence services, we gained crucial visitor traffic insights, essential for optimising our shopping centres. Their expertise has significantly improved our operational efficiency. An indispensable partner."
Ceusters

Hans Van Laer

Head of Marketing & Research
Ceusters

Curious about their full story and how The Retail Factory supports partners with footfall intelligence, visitor data and strategic insights?
Click on the logos of City of Halle and Pink Gellac to view their testimonial,
or visit the TRF news page for additional videos, client cases, blogs and current figures on visitor behaviour and location performance.

SUCCESS THROUGH VISITORS ANALYTICS.

Get to know your visitors and discover how smart data analysis and footfall intelligence enable better decisions for stores, shopping centres, cities and other locations.

Decoratieve pay-off achtergrond van The Retail Factory.